The Online Orientation Program at AIB: An Iterative Approach

Ingrid Day, Barbara Coat

Research output: Contribution to specialist publicationAIB Review - scholarly output

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The advent of COVID lockdowns and the move to online education set many higher education institutions into a frenzy of reassessing the onboarding process for incoming students. We take this opportunity to share our experiences in providing a facilitated online orientation program at AIB, the home of the largest Australian online MBA. Successful orientation or onboarding programs are crucial to student success, particularly in improving retention and developing a sense of belonging. The focus must be on the student experience and their integration into the educational institution to ensure satisfaction, engagement, and persistence.
Original languageEnglish
Specialist publicationAIB Review
Publication statusPublished - 11 Jul 2023


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