HRM initiatives and their impact on the focus on product quality

Despite the importance of HRM initiatives, the research has overlooked the influence of these initiatives on product quality. This paper aims to examine the employee perception toward the HRM initiatives prevailing in MNCs and local firms and how employees reciprocate these initiatives through their focus on product quality. The data was collected from three multinational companies (MNCs) and three large-scale local firms operating in the Indian food processing sector. The results revealed differences between these HRM initiatives in MNCs and local firms and have a significant impact on employees' focus on product quality. HRM initiatives such as participation and emphasis on training were higher in MNCs, and supervisory support was found to be higher in local firms and have a strong positive relationship with the focus on product quality. Practically, the study guides MNCs and local firms on the importance of HRM initiatives to improve their employees' efforts toward product quality.