HRM initiatives and their impact on the focus on product quality

Kuldeep Kaur, Mamun Ala, Dilraj Wadhwa

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Despite the importance of HRM initiatives, the research has overlooked the influence of these initiatives on product quality. This paper aims to examine the employee perception toward the HRM initiatives prevailing in MNCs and local firms and how employees reciprocate these initiatives through their focus on product quality. The data was collected from three multinational companies (MNCs) and three large-scale local firms operating in the Indian food processing sector. The results revealed differences between these HRM initiatives in MNCs and local firms and have a significant impact on employees' focus on product quality. HRM initiatives such as participation and emphasis on training were higher in MNCs, and supervisory support was found to be higher in local firms and have a strong positive relationship with the focus on product quality. Practically, the study guides MNCs and local firms on the importance of HRM initiatives to improve their employees' efforts toward product quality.
Original languageEnglish
Title of host publicationConference proceedings of INDAM 2023 @ SBM - NMIMS Mumbai
Publication statusPublished - 6 Jan 2023
Event8th Indian Academy of Management (INDAM) conference - Narsee Monjee Institute of Management Studies, Mumbai, India
Duration: 6 Jan 20238 Jan 2023


Conference8th Indian Academy of Management (INDAM) conference
Abbreviated titleINDAM 2023
Internet address


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