How Does Emotional Intelligence Impact Employee Performance? Validation of WEIP-S among Indian Professionals

Shilpa Jain, Bhavna Bajaj

Research output: Contribution to journalArticlepeer-review

Abstract

Emotional Intelligence has been linked with many desirable performance outcomes; however, the strength and nature of this impact has often been debated. Leading researchers advocate the use of specific, relevant and well-established instruments in empirical research to study Emotional Intelligence at the workplace. To this end, the current work validates WEIP-S, a popular Emotional Intelligence measure that has been specifically tailored for use in organizational research for use among Indian respondents. Results of study 1 ( n = 253) and study 2 ( n=852 ) suggest that WEIP-S retains its original four-factor structure and shows acceptable reliability when tested among working professionals from diverse economic sectors in India. Results of study 3 ( n=324) provide evidence for the significant positive impact of Emotional Intelligence at the workplace by linking WEIP-S scores to supervisor evaluations of performance. Additionally, results clarify the differential impact of the four dimensions of Emotional Intelligence on various aspects of employee performance.
Original languageEnglish
JournalJournal of Contemporary Issues in Business and Government
Volume27
Issue number2
Publication statusPublished - 22 Feb 2022

Keywords

  • Emotional intelligence
  • employee performance
  • WEIP-S
  • validation study
  • CFA

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