Exploring the influence of supportive supervisors on organisational citizenship behaviours: Linking theory to practice

Kuldeep Kaur, Gurpreet Randhawa

Research output: Contribution to journalArticlepeer-review

6 Citations (Scopus)

Abstract

Drawing on social exchange theory, in this paper we examine the relationship between supervisory support and organisational citizenship behaviour (OCB) prevailing in the Indian food processing industry, and the mediating role played by participation and job involvement in explaining this relationship. Data were collected from 509 employees working in large-scale food processing companies and were analysed using structural equation modelling and bootstrapping procedure. The findings reveal that supportive supervisors play a significant role in developing OCB; and participation and job involvement partially mediate the relationship between supervisory support and organisational citizenship behaviour, and in the presence of both the variables strengthens this relationship.
Original languageEnglish
Pages (from-to)156-165
Number of pages10
JournalIIMB Management Review
Volume33
Issue number2
DOIs
Publication statusPublished - 1 Apr 2021
Externally publishedYes

Keywords

  • Job involvement
  • Organisational citizenship behaviour
  • Participation
  • Social exchange theory
  • Supervisory support

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