Designing a review of the learning management system

This paper outlines the design of a review of the Learning Management System (LMS) at an Australian Go8 University. From the experience of other universities undergoing this process, a series of evaluation activities were designed to ensure stakeholder engagement and user quality of experience rather than the traditional functionality comparison. The focus of the paper is to describe the methodology used with a focus on potentially transferrable learnings that other higher education institutions can use in their approach to evaluating their learning management systems.