TY - JOUR
T1 - Artificial intelligence and performance management
AU - Varma, Arup
AU - Pereira, Vijay Edward
AU - Patel, Parth
PY - 2024/2/1
Y1 - 2024/2/1
N2 - Artificial Intelligence (AI) enabled tools have increasingly becoming popular in our societies and are increasingly being used by students and practitioners, among others. Within corporations, numerous different applications have been identified where AI-enabled tools have been applied with different levels of success. In this article, we explore the pros and cons of using AI in performance management (PM). We draw upon the practitioner literature to summarize the current status of AI and AI-enabled tools. We also interviewed 8 HR professionals from around the world to learn about their experience(s) with the tools and to gain an insight into the future. In doing so, we explore the various components of performance management systems (PMS) and discuss how each might be impacted by the use of AI. Finally, we discuss the pros and cons of such usage and make recommendations for organizations that are considering using AI or AI enabled tools in their PMSs.
AB - Artificial Intelligence (AI) enabled tools have increasingly becoming popular in our societies and are increasingly being used by students and practitioners, among others. Within corporations, numerous different applications have been identified where AI-enabled tools have been applied with different levels of success. In this article, we explore the pros and cons of using AI in performance management (PM). We draw upon the practitioner literature to summarize the current status of AI and AI-enabled tools. We also interviewed 8 HR professionals from around the world to learn about their experience(s) with the tools and to gain an insight into the future. In doing so, we explore the various components of performance management systems (PMS) and discuss how each might be impacted by the use of AI. Finally, we discuss the pros and cons of such usage and make recommendations for organizations that are considering using AI or AI enabled tools in their PMSs.
UR - https://www.mendeley.com/catalogue/f62a4648-1ec7-3e63-ac91-6ff2067e1b71/
U2 - 10.1016/j.orgdyn.2024.101037
DO - 10.1016/j.orgdyn.2024.101037
M3 - Article
SN - 0090-2616
SP - 101037
JO - Organizational Dynamics
JF - Organizational Dynamics
M1 - 101037
ER -