AI Applications in Process Design and Decision Making in Operations Management

The article presents an overview of artificial intelligence (AI) applications for the business world's needs, particularly at the operational level. Targeting cost efficiency and operations velocity, AI sufficiently changes the landscape of process design and affects not only the decision-making process, but the decision itself. In this article, we will highlight the benefits of such interventions and identify relevant frontiers of risk, helping decision-makers better understand safer, more reliable, and fairer outcomes, reduce the risk of negative impacts of AI applications, and provide an ethical framework for businesses and governments in developing and implementing AI.